Customer service
FREQUENTLY ASKED QUESTIONS

There are two apps designed to help you set up your TAG Heuer Connected.

Wear OS™
To pair your watch with your phone, you’ll need to download the Wear OS™ app onto your phone.

• Use any QR code reader to scan the QR code appearing on your watch face. 
• Open the Wear OS™ r app on your phone
• Tap the three dots in the top right hand corner
• Tap Pair with a new wearable
• Follow the instructions on the app and watch face to continue

(Please note that you can access the Local Edition only if you select Simplified Chinese as your language and China as your country of residence)


TAG Heuer Connected app
You can also enjoy the TAG Heuer Connected app for an enhanced experience. This allows you to:

• Easily manage your watch face collection
• Upload photos and set them as watch face backgrounds
• Configure new watch face designs
• Explore Connected hardware options
• Discover our collection of interactive watch faces
• Have access to our “Ambassadors and partners” watch faces and download them easily

* This feature will be available for iOS users very soon.