Customer service
FREQUENTLY ASKED QUESTIONS

If you can’t see your downloaded watch faces on your TAG Heuer Connected, don’t worry. Let’s look at a few things to see if we can get them back:

Have you recently reset your watch?
If you’ve recently reset your watch, your downloaded watch faces will have been wiped from your watch. You can go to the 出门问 Play store directly from your watch to download them again.

Did you swipe up on a watch face?
If you swiped up on a watch face while configuring your watch, you can get the watch face back quickly and easily:

• Swipe left or right on your watch face
• Tap Add more watch faces
• Browse the watch faces
• Tap the watch face you’d like to add again

Did you switch to another watch face by accident?
You might just have switched to another watch face by accident. To go back to your chosen watch face:

• Swipe left or right on your watch face
• Browse the watch faces
• Tap the watch face you’d like to add again

You can get all your TAG Heuer watch faces back at any time through the Android Wear™ app on your phone - except for any Ambassador watch faces.