Customer service
FREQUENTLY ASKED QUESTIONS
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- Wear OS 3
- NFT
- Trade-In
- Most Frequently Asked
- Accessories
- Using your watch's features
- TAG Heuer Connected mobile app
- Battery & Charging
- Warranty, upgrading and repairs
- Purchasing and returns
- Pairing and set-up
- Troubleshooting
- Watch faces and counters
- Apps on your watch
- Software updates
- Watch specifications
- Golf
- Swimming
- Special Editions
- Wellness
- TAG Heuer Golf
- Most Frequently Asked
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I can’t log in to TAG Heuer Connected app - what should I do?
If you’re having trouble logging in to the TAG Heuer Connected app, check the following:
If you’ve forgotten your password:
If you’re still not able to log in to the TAG Heuer Connected app:
If the problem persists, please get in touch and we’ll look into it for you.
- Make sure you have the latest version of the app on your phone
- Make sure your phone is connected to the internet (Wi-Fi or 3G/4G)
- Make sure your login details are correct (email/password, or account details)
If you’ve forgotten your password:
- Tap Forgotten your sign in details?- the TAG Heuer Connected support site will open
- Follow the instructions to reset your password
If you’re still not able to log in to the TAG Heuer Connected app:
- Uninstall the TAG Heuer Connected app and re-install it again
- Enter your credentials
If the problem persists, please get in touch and we’ll look into it for you.
Contact Customer Service Hotline :
400-6506-218