Customer service
FREQUENTLY ASKED QUESTIONS

You may wish to reset your TAG Heuer Connected, so you can pair it with another phone. Please keep in mind that resetting your watch will restore it to factory settings and wipe all data, so only apply a reset as a last option. 

To reset your watch:

• Swipe down on your watch to access Settings
• Tap the Settings icon
• Tap System
• Tap Disconnect & reset
• You’ll see a message - tap it to confirm

Once you’ve reset your watch, please “forget the device” on your phone, then pair your watch and phone again.