Customer service
FREQUENTLY ASKED QUESTIONS

You can change the interactive counters on your watch face, so you always see the information that’s most useful to you. 

The counters included in the themed watch faces are specially designed for that theme - you’re not able to change them. When you create your own interactive watch face, you can customise it by setting the number of interactive counters you’d like it to show, and by adding shortcuts. 

To select the number of interactive counters you’d like to show:

• When on a watch face, swipe left to access the watch faces menu
• Tap Add more watch faces
• Scroll and select Interactive themes
• Tap the Settings icon to select the number of counters

To add an app to an interactive counter:

• Double tap the interactive counter
• Browse your apps list to add an app you’ve already downloaded on your phone
• If you’d like to add an app you’ve not yet downloaded, go to the watch's 出门问 Play store to download it
• Tap the app to add it to the interactive counter

To add shortcuts to an interactive counter:

• Double tap the interactive counter
• Tap General
• Tap App shortcut
• Select a shortcut from the list 

To remove an app or shortcut from an interactive counter:

• Double tap the interactive counter
• When the menu appears, tap Empty